TWELVE CONCEPTS OF SERVICE
Twelve Steps and Traditions are guides for personal growth and group
unity. The Twelve Concepts are guides for service. They show
how Twelfth Step work can be done on a broad scale and how members of a
World Service Office can relate to each other and to the groups, through a
World Service Conference, to spread Al-Anon's message worldwide.
1. The ultimate responsibility and
authority for Al-Anon world services belongs to the Al-Anon groups.
2. The Al-Anon Family Groups have
delegated complete administrative and operational authority to their
Conference and its service arms.
3. The right of decision makes
effective leadership possible.
4. Participation is the key to
5. The rights of appeal and petition
protect minorities and insure that they be heard.
6. The Conference acknowledges the
primary administrative responsibility of the Trustees.
7. The Trustees have legal rights
while the rights of the Conference are traditional.
8. The Board of Trustees delegates
full authority for routine management of Al-Anon Headquarters to its
9. Good personal leadership at all
service levels is a necessity. In the field of world service the Board of
Trustees assumes the primary leadership.
10. Service responsibility is
balanced by carefully defined service authority and double-headed
management is avoided.
11. The World Service Office is
composed of selected committees, executives and staff members.
12. The spiritual foundation for
Al-Anon's world service is contained in the General Warranties of the
Conference, Article 12 of the Charter.
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